Newport Tokyo House, Newport, Rhode Island
Newport Tokyo House401-847-8888
6 Equality Park Place, Newport, RI
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"It is fresh; it was just frozen..."
I'll start this off by first stating that I do not like sushi. I have to go to sushi places because my friends are all sushi fans. I survive by eating California Rolls (which, admittedly, I do like due to the absence of raw fish).
We started the evening off right with sake and tempura appetizers. They were delivered in a timely manner and were fairly tasty. What did not come out in a timely manner (or tasty for that matter) was the sushi.
After waiting over an hour for 10 rolls, we asked the server what the hold up was. She assured us that they would be delivered shortly. Another 25 minutes later we were hungry and moody. We asked again about the sushi, and she responded, "Some of the fish was frozen so we needed to defrost it." Um, excuse me but isn't sushi supposed to be fresh?!?
At that very moment we hear a quiet "Ding" coming from the kitchen. Could this familiar sound come from a microwave? All I know for sure is that the Sushi was delivered promptly after that recognizable "ding". And wouldn't you know it, the first bite of my California Roll was not only warm, yes warm, it was probably the worst California Roll I've ever had. I also had the Salmon Roll, also served warm. Yum! Not being a huge sushi fan to begin with, my faint love for sushi quickly diminished after surmising how it was prepared.
After waiting for an hour and a half & eating radiated sushi, you would think that they would offer to discount your bill, but this idea did not even cross the minds of staff of The Newport Tokyo House. On the plus side, I did get a frozen orange slice delivered with my $120 bill! I supposed they forgot to nuke that before serving it.
And now a quick rant brought to you by Robyn: This is the problem with most restaurants in Newport: they aren't concerned about keeping their customers happy. Restaurants in this town could care less whether you return or not because they can just pull in the next tourist walking by. The Scoop was started so that we can have a voice and a way to fight back. So I say to you Newport Tokyo House: Ding! Here's a big warm serving of failure... 1 scoop for having nice atmosphere, but this scoop is quickly teetering off the table to smash all over the floor.
(If you want sushi, do it up right and go to Sea Shai Hibachi Garden.)
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